Privacy and Personal Data Protection Policy

This text is the information notice required by Article 10 of the Turkish Personal Data Protection Law No. 6698 (KVKK) and Article 13 of the EU General Data Protection Regulation (GDPR). For visitors from the Gulf, the personal data protection laws of the United Arab Emirates and Saudi Arabia (PDPL) have also been taken into account.

1. Data controller

Rami Technics, Seymen Mah. Cihangir Sok. No: 2, Başiskele, Kocaeli, Türkiye. Email: solution@ramitechnics.com. WhatsApp: +90 542 399 33 89.

2. Which data do we process, and how?

The site has no registration, user account or contact form, and we do not ask you for identity details such as your name on the site. The following data are processed automatically while you use the site, or at your own initiative:

• Technical data: IP address, date and time of access, browser and operating system information, referring address. These data arise in the server logs of our hosting and network provider, Cloudflare.
• Visit statistics (Google Analytics 4): Only if you choose “Accept” in the cookie banner: pages viewed, approximate location (country and city level), device and browser information, referring address and the number of clicks on phone, email or WhatsApp links. This measurement uses cookies (_ga and _ga_53Q1PN5ZCQ). Details are in the Cookie Policy.
• Preference stored in your browser: Only the record of your cookie choice (rt_cookie_consent). It stays on your own device and is not sent to us.
• Contact: If you contact us by email, phone or WhatsApp, the information you send (for example your name, company, email address, phone number and the content of your request). You provide this information yourself.
• Advertising cookies: We do not use them at present. If we do in future, they will be set only with your consent and this policy will be updated.

3. Third-party services your browser connects to

When you open our pages, your browser connects directly to the services below. During this connection your IP address and browser information are technically transmitted to these providers:

• Google (Google tag / gtag.js and Google Analytics): for visit statistics. The tag loads on every page. Even if you choose “Reject” no cookie is set, but limited technical measurement signals without cookies (for example a page view, browser and device information) may be sent to Google. Information on how Google uses data: policies.google.com/privacy
• Google Fonts: on the home page, the About page and the Arabic page the Montserrat typeface is loaded from Google’s servers.
• WhatsApp (Meta): opened only if you click a WhatsApp link; the conversation is subject to WhatsApp’s terms.

We do not send these providers any other information that identifies you. If you click links to external sites cited as sources (for example manufacturer datasheets or news sites), those sites’ own privacy policies apply.

4. Purposes and legal bases

• Providing the site technically, keeping it secure and preventing attacks: legitimate interest (KVKK Art. 5/2-f; GDPR Art. 6(1)(f)).
• Loading the typeface and limited cookie-free measurement signals: legitimate interest (KVKK Art. 5/2-f; GDPR Art. 6(1)(f)).
• Measuring visit statistics with cookies: explicit consent (KVKK Art. 5/1; GDPR Art. 6(1)(a)). You can withdraw your consent at any time.
• Answering requests received by email, phone or WhatsApp: taking steps at your request before a contract and legitimate interest (KVKK Art. 5/2-c and f; GDPR Art. 6(1)(b) and (f)).

5. Recipients and transfers abroad

• Cloudflare, Inc. (hosting, content delivery and security): to deliver and secure the site.
• Google: for visit statistics and the typeface service (section 3 above).
• Our email service provider, Google (Gmail / Google Workspace): to receive and answer messages you send to solution@ramitechnics.com. Email content and addresses are processed on Google's servers.
• WhatsApp (Meta): only if you write to us through WhatsApp.

Some of these providers have servers outside Turkey. Transfers abroad are made in line with the conditions and safeguards of Article 9 of the KVKK and Chapter V of the GDPR. We do not sell your personal data.

6. Retention periods

• Server and security logs: at most 90 days.
• Google Analytics data: at most 14 months.
• Email, phone and WhatsApp correspondence: at most 2 years after the request is concluded.
• Cookie choice stored in your browser: on your own device until you delete it.

Data whose period has expired is deleted, destroyed or anonymised.

7. Your rights

Under Article 11 of the KVKK you may apply to the data controller to:

• Learn whether your personal data are processed,
• Request information if they have been processed,
• Learn the purpose of processing and whether it is used accordingly,
• Know the third parties to whom data are transferred in Turkey or abroad,
• Request correction if data are incomplete or inaccurate,
• Request deletion or destruction under the conditions of Article 7 of the KVKK,
• Request that correction, deletion and destruction be notified to third parties to whom data were transferred,
• Object to a result against you arising from analysis exclusively by automated systems,
• Claim compensation if you suffer damage because of unlawful processing.

Visitors covered by the GDPR also have the right to restriction of processing, to object to processing, to data portability and to withdraw consent, and may lodge a complaint with the data protection authority in their country. In Turkey the competent authority is the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu).

8. How to apply

To exercise your rights, write to solution@ramitechnics.com or apply in writing to Seymen Mah. Cihangir Sok. No: 2, Başiskele, Kocaeli, Türkiye. Your application is answered free of charge within 30 days at the latest.

9. Children

The site is not designed for persons under 16, and we do not knowingly process their data.

10. Changes

This policy may be updated as our services or the law change. The current text is always on this page, and the date of the last update is at the top.

Related pages: Cookie Policy, Legal Notice, Imprint.